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— Requirement Analysis and specification
— On–site consulting
— Product Management Support services
— Market research and Competitive analysis
— Technical documentation
— On–site integration and implementation services
— Proto–typing and proof of concept development
— New product development
— Custom Solutions/ project development
— Porting, Platform conversion
— Localization and Translation services
— Functional testing
— Interoperability testing
— Regression testing
— Load test
— Pre-submission/ certification testing
— Localization testing
— Ongoing software maintenance
— Defect resolutions and management
— Legacy products feature enhancements
— Level 1,2,3 – Technical Support
Dedicated long-term team with residual expertise leveraged fully
Maximum ROI for the customer
Creates a “secure-zone” for IP protection
An option for relationship start-up, trust building
Also usable for adhoc or burst-capacity additions
May be a supplement to the ODC and Project models
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