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| Our customers receive the benefits
of optimized service delivery through enterprise wide process knowledge,
shared service delivery and a single point of control. Enabling this
value transfer is our unique business services framework called Quadruplex
Service Cube. |
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The Service Cube is a company
wide methodology that allows deployment, management and operation
of one-or-many business processes across traditional enterprise silos.
The Service Cube consists of best practices in Business Process Automation,
Program Management, Process Excellence and Tools & Methodologies.
Our Service Cube brings together the value of implementation methodologies for seamlessly turning services on and the value generation from process automation, optimization and closing leakage gaps.
The Service Cube is pervasive – it is a framework that can be used across almost all engagements where enterprises have operational systems that capture core transactional data. Service Cube allows us to align our service offerings and our delivery capability with our customer’s business goals. |
Many large and mid-sized enterprises have made substantial investments to automate core business processes. These automations are expected to reduce labor and increase speed by automating business processes.
Read More >> |
| All of our clients are managed by a corporate executive and a program manager. Our Program Management system ensures uninterrupted execution of complex business services and complete visibility to customers through on-demand reports on quality, volume, billings, customer satisfaction and preferences. Read More>> |
| An unwavering desire to find and improve processes continuously versus looking at people as the source of issues, results in tangible improvements. These benefits accrue continuously to customers because of our focus on process and mistake proofing our procedures. Read More>> |
| Through a robust Knowledge Adoption Practice (KAP) model, we accelerate mastering of competencies in new products and technologies. KAP has enabled the successful launch of support for more than 20 IT services and products. Read more>> |
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