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| All of our clients are managed by a corporate executive and a program manager. Our Program Management system ensures uninterrupted execution of complex business services and complete visibility to customers through on-demand reports on quality, volume, billings, customer satisfaction and preferences. e4e provides singular point of contact through a dedicated account management structure for all clients. |
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| We monitor service delivery programs through a SEI-CMM certifications based collaborative program management system. Initiatives and their underlying projects can be launched in a tenth of the time it takes to setup using traditional systems. Pre-existing best practices can be encapsulated into templates for instant re-use in similar future projects. Teams can be dynamically re-assigned or replaced without any significant loss of context or re-work. New developments and re-prioritization of work can immediately generate notifications to the right people. |
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| All the day-to-day issues, risks, actions, and meeting discussions can be captured, tracked, and accessed within the system. More importantly, these can linked to each other and to business requirements and task activities based on relevance, creating context-based clusters of information. Team members can use these clusters to maintain a holistic perspective of all the factors that impact an activity or deliverable. |
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