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| We focus on delivering best shore
services rather than offshore. Our delivery capability spans 7 delivery
locations across 3 continents, supported by 3,500 people, best of
breed technology and quality driven processes. Its reliability has
been proven time and time again. |
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| The Transaction
Delivery Center has 24x7 on-site and off-site monitoring and
built in redundancy at multiple layers. Last year our Production
Infrastructure availability was consistently over 99.9% and
delivered 50% redundancy on the IPLCs. |
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| Over 80,000 sq. ft housing software
engineers working as an extended arm to our client’s product
engineering team. The Software Delivery Centers houses 3 data
centers, a 24x7-NOC that provides monitoring facility for all
the core services and a multi-layer security management framework
to protect its assets, and those of its clients. |
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| Over 60,000 sq. ft. housing engineers
and agents across locations in Bangalore (India), Glasgow (Scotland),
Maryland (USA) and Phoenix (USA). Facilities include 3 data
centers and a Security Operations Center in Bangalore (India). |
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| Our Development Lab in Bangalore is
tasked with the goal of investigating new proven technologies,
assessing their value to our portfolio of service offerings
to develop and offer new types of services by marrying these
proven technologies with our existing skills and capabilities.
The lab actively works with our existing customer base as well
as with new customers to identify, define and develop new business
models that can offer value based services to our customers'
customers. With constant changes in the enterprise landscape
caused by technology, pricing and channel shifts, it becomes
necessary from time to time to evaluate the competitive landscape
and to determine what new business models can deliver the goods
for our customers in rapidly evolving business environments.
The lab works closely with the various business units in the
e4e Group to enable rapid commercialization of new business
models and service offerings. |
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| We deliver business services to our
client’s global customer base. This requires multiple
language support and handling. Our services are provided in
10 European languages so that you can receive integrated support
for your European and North American customer base. |
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