e4e Management Team

Our management team brings over 150 years of experience in U.S. Healthcare Business Services and the ITES/ BPM/ BPO space.

Bhaskar MenonBhaskar Menon
CEO & President

Bhaskar Menon is CEO & President of e4e Inc. and is based in New York, NY. Bhaskar is a seasoned senior executive with over three decades of experience with global multi-nationals, including MphasiS Corp., Citibank and Merrill Lynch. He has worked in Asia, Europe, the Middle East, Africa and the United States in Information Technology & Business Process Management, Internet Technologies & E-Commerce, International Private Banking & Asset Management and in Global Capital Markets. He has also worked with Venture Capital and Private Equity firms. Bhaskar was the co-founding team member and investor of MphasiS Corp., where he has played key executive roles including that of COO, Global Head of Sales & Marketing and ultimately as President of BPM until 2006. MphasiS was the seventh largest publicly listed Indian IT & BPM Company prior to its acquisition by EDS in 2006 for a market capitalization of approx. US$750 million.

Mohan KrishnaMohan Krishna
President, Healthcare Business Services

Mohan Krishna is President of e4e's Healthcare Services Business. In this capacity, he has P&L responsibility for the business and manages all business operations including, sales, and service delivery. Mohan has been in the U.S. Healthcare Technology and Business Services domains for over two decades, playing senior roles in both sales and operations. Prior to his foray into the US Healthcare space, Mohan was the Regional Manager for NIIT, leading IT Company in India. He was responsible for the success of three business entities - Consulting & Software Development, Products and Training for NIIT. During this period he worked with manufacturing and marketing organizations consulting with them on Production and Vendor Management, formulating and implementing IT strategies, and setting up Corporate Learning centers in India. Earlier in his career, Mohan was Assistant Director of the National Productivity Council, Govt. of India, executing projects across the country. An engineer from the Indian Institute of Technology (IIT), Kharagpur, Mohan is the President of the South India Rugby Association and the founder of the Chennai Cheetahs Rugby Union Football Club, the No. 1 ranked club in India. He has taken upon himself the onerous task of promoting the game of Rugby in India.

Rajkumar GanapathyRajkumar Ganapathy
EVP & Chief Financial Officer

Rajkumar Ganapathy is the Executive Vice President and Chief Finance Officer of e4e Inc. He is responsible for all Financial, Legal and Investor Relations functions in e4e, including Financial Reporting and Accounting, Audit and Taxation, Treasury Management and Business Finance. Raj is a finance leader with over 25 years of experience and a proven track record as a strategic business partner, having played progressively higher roles managing all facets of finance function spread over varied industries like Financial Services, Manufacturing and Business Process Management.

Raj is a Chartered Accountant, Cost Accountant and Company Secretary (Company Law professional), with an MBA from Carlson School of Management in the US. Previously he has worked with [24]7 Inc., Conseco Finance and MBNA (part of Bank of America).

Nagapriya AsuriNagapriya Asuri
EVP & Head - Solutions & Marketing

Nagapriya Asuri heads the Solutions and Corporate Marketing function in e4e. She is responsible for the Pre-Sales function within the company, including Solution Design, Sales Support and Transitions. She has additional responsibilities of leading the Corporate Marketing function, including PR, Digital Marketing and Events Management. In her previous stint as Site Director for e4e's Noida (India) center, she was instrumental in quadrupling the team size to 850 employees in less than 2 years. With more than a decade of experience in the cross-border offshoring industry and working with e4e in both India and the USA, Priya has successfully managed a variety of roles in New Client Acquisition, Client Relationship Management, Client Transition, Operations & Delivery etc. A graduate in Science and Education, Priya has been an integral part of e4e's healthcare business since 2008.

C.S BapaiahC.S Bapaiah
EVP & Chief Human Resource Officer

Bapaiah, a seasoned HR Leader and Business Partner, has rich experience in building and managing end to end HR across emerging markets. With high level of strategic, tactical & operational leadership in dynamic, transformational work environments that required aligning HR with business initiatives and strategies has made him a successful business partner. A successful Human Resources and Management professional with over 30 years of rich experience, he has led people centric business by integrating high performing cultures at reputed multinational companies.

Bapaiah has extensively worked in change management, organizational culture building and competency-based HR practices. He has wide experience in Compensation and Benefits, Performance and Rewards, Organization Analysis and Design. Bapaiah was instrumental in designing and implementing a variety of HR initiatives focused on synchronizing the human resource function with operational and business requirements. These initiatives spanned across the entire gamut of HR function from leadership development and rewards to improving the overall quality of HR function. He has also led large scale recruitment initiatives and employer branding campaigns

His last assignment was with Allsec Technologies heading the Human Resource function for the last 8 years. During this period he grew the business from 2,000 in 2005 to 8,500 by 2011. He managed the 5 centers in India and 2 global delivery centers in Philippines & USA. Prior to Allsec he worked for 22 years in a range of industries covering including BPO & Manufacturing and has led varied HR functions for 24/7 Customer Services, Perot Systems., Kothari Sugar & Chemicals Ltd. and SPIC Ltd.

Bapaiah holds a Masters degree in Human Resources from Madras School of Social work and is also a frequent speaker at business, education and industry forums.

Awanti AgarwalaAwanti Agarwala
EVP & Head - Resource & Capacity Management

Awanti heads Resource & Capacity Management at e4e. Over the last many years in the company, Awanti has led various functions like Sales Support & Transitions, Business Excellence and Global Human Resources. Awanti's corporate career spans over a decade in the Business Process Management industry. Awanti was previously at EDS-MphasiS (a HP Company) where in her last role was as Transition Leader she managed large and complex process migrations of several blue chip companies to offshore centers in India and Mexico in the Banking & Financial Services vertical. She was also a part of the team that set up the Sales Support Group for MphasiS's BPM division. A humanities undergrad, Awanti spent the early years of her career as an event designer, copywriter, and PR Manager at one of India's leading corporate event management firms. As the Strategic Account Manager at Phase1 Events and Entertainment, she went onto handle the firm's key client relationships.

Thomas GeorgeThomas George
EVP & Head - Sales & Client Relations

Thomas George heads the Sales and Client Relations function at e4e and is based out of Towson, Maryland. In this capacity, he is responsible for the all Client Relationships and revenue generation activities. Thomas played various roles in Operations, Transitions and Pre-Sales functions at e4e, before moving to the US in Sales and as a Client Partner for some of e4e's largest clients. In 2012, he was awarded 'Above & Beyond', the highest recognition at e4e, for his outstanding contribution in Sales and Client Management.

A MBA in Finance and Marketing from ICFAI Business School, Thomas has extensive knowledge of the Cross-border Healthcare Offshoring Industry giving him an excellent understanding of the specific requirements of clients. He has helped them recognize significant savings through Onshore and Offshore Outsourcing.

Thomas is an avid golfer and loves to spend his free time teeing off.

Viswanathan BalasubramanianViswanathan Balasubramanian
EVP & Head - Total Quality

Viswanathan Balasubramanian (Visu) is EVP and Head of Total Quality at e4e. In this role he is responsible for all aspects of business that ensure Consistent, Compliant and Superior Service Delivery to our Clients and managing the Internal Processes & Best Practices that drive this objective.

Visu has over 29 years of experience and a successful track record in a variety of business management functions, including Quality & 6-Sigma, Business Transformation & Re-engineering, Strategic Planning, Budgeting, Business Development, Sales and P & L Management.

In his previous stint as VP & Global Head in HCL Technologies, he was responsible for Operational Excellence (including Process Re-engineering and Transformation, Quality & 6-Sigma), Work Force Management, MIS, Analytics and Facilities. His various contributions towards reduction in cycle time in multiple engagements led to enhanced business experience for clients and got him inducted as a 'CEO's Champion' in 2014. Under his guidance, his team won several national and international awards for Quality and Business Excellence. He led the LEAN initiatives for some HCL's largest IT, ITO and BPO clients.

Prior to HCL, Visu's experience spans cross-function and cross-industry ranging from Sales & Marketing to Supply Chain Operations, Start Up and Knowledge management and setting up backend operations in top notch companies like ICI, Zeneca, Syngenta, Mahindra and Mahindra and Reliance Retail.

Visu holds a Post Graduate Diploma in Management from IIMA and is also a Certified Black Belt.

He is a voracious reader and holds the distinction of being recognized, rewarded and featured in the websites of global organizations like the American Society For Quality (ASQ), Asian Network for Quality (ANQ), Quality Council of India (QCI) and NASSCOM, invited as Speaker in national and international forums and has authored two opening chapters in Quality Best Practices book by QCI.

Client Thoughts

"The dedication from our e4e teams to provide the best possible services is beyond comparison."

"We are amazed and pleased with…the difference the e4e team is making to our inventory levels."

"All work being performed by you is good and very well appreciated."

"We really appreciate all that you do to help make us a better company and increase our business's revenue."

"e4e continues to be a key player in the success of our company."

"They are very accurate in their work and are very responsive to our changing needs."

"By utilizing your services, we are able to focus more on our client and strengthen our core delivery."

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