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Current Openings

e4e, a leading business services company , offers world-class industry solutions in three vertical markets - High Technology, Consumer Finance and Healthcare. e4e provides a broad spectrum of service solutions in the areas of customer and technical support, application and infrastructure management, and testing and quality assurance.

At e4e, you will work on cutting-edge technologies gaining niche domain knowledge in varied verticals. You will work with the brightest minds in the industry and have access to vast knowledge resources. There will be great opportunities for you to learn, grow and excel.

Presently e4e is looking for expert Voice and Non-Voice (CHAT) professionals for our Global Technical Support Centres in Chennai and Bangalore.

Positions include:

L1 - TECHNICAL SUPPORT ENGINEER (0 - 9 months experience)

Voice Process -1
 •  CCNA/CCNP, Good Communication
 •  Good knowledge in TCP/IP, subnetting, OSI layer Logical knowledge in Network
 •  Fair knowledge in IDS, IPS, switches, hubs, routers, firewalls – 24X7 environments

Voice Process -2
 •  OSI model - Thorough knowledge
 •  Networking - Basic and advanced knowledge
 •  Wireless networking - Basic and advanced knowledge
 •  Windows OS / Server - Basic and advanced knowledge
 •  Linux Servers - Basic knowledge
 •  Knowledge about Wifi

Voice Process -3
 •  Windows OS trouble shooting knowledge, basic networking and computer hardware knowledge
 •  Very good communication skills (Voice), high enthusiasm and energy levels
 •  Graduate / Under Graduate (10+2 or 10+Diploma)

Chat Process
 •  Windows OS trouble shooting knowledge, basic networking and computer hardware knowledge
 •  Should be flexible to work in night shifts
 •  Minimum Qualification: Any Graduate
 •  Very good written communication skills with high enthusiasm and energy levels



Name of the Process / Department :
IMS
Job Designation :
MANAGER - INFORMATION SECURITY
Educational Qualification :
BE/M.Tech with CISSP, CISM, BS7799 certification
Experience :
Minimum : 6 years experience in information security management
Maximum : 10 years experience in information security management
Skills Required :
 • 
Experience in developing, implementing and monitoring IT security policies
 • 
Must have worked internationally or in India with MNC's with experience in multiple security area like security products, risk assessment, vulnerability, compliance, PKI and encryption, user access management etc. Domain knowledge in one of the following:
- Risk assessment
- IS Security Audit
- Compliance mgmt (SOX, PCI etc.)
- Data privacy
- PKI/ Encryption
- Identity management
- User access mgmt
- Security monitoring
- Vulnerability management
- Web security
- Application security
  a. Encryption knowledge
  b. User access management knowledge
  c. Risk and compliance knowledge
  d. Security product engineering knowledge
  e. Data privacy knowledge
  f. PKI knowledge
 • 
Should have certifications CCNA, CCNP or CCIP
 • 
Experience in Team Handling [1 year to 2 years]
 • 
A self-motivated and proactive individual with a passion to keep learning
 • 
Ability to prioritize, delegate & monitor the work of team members is essential
Other Skills :
 • 
Excellent leadership, analytical and communication skills to develop strong inter-personal relationships with the team
 • 
Must be able to push back, escalate, and stand his ground so that security does not get compromised
 • 
Good at communication and negotiation/influence
Job Responsibilities :
 • 
Envision the Information Security roadmap for the organization
 • 
Responsible for designing, implementing and monitoring the security architecture across the organization
 • 
Identify, plan and help implement industry specific solutions
 • 
Responsible for designing and executing the Security Awareness Program for employees, helpdesk, vendors, and other constituencies as needed
 • 
Implementing best practices to ensure Business Continuity of the processes at all times
Shift Timings :
Willingness to work in 24*7 environment is must

You can email your resume to info email
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