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Closed over $ 16 Bn in Loan Originations |
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Handled over 1 Mn Mortgage Support Calls |
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Handled over 5 Mn Customer Support Calls |
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Handled over 600 hours of Tele-Sales Calling per day |
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Compliance with various banking and mortgage industry regulations – Truth in
Lending Act, Equal Credit Opportunity Act, Fair Housing Act, Fair Lending Policy, Privacy/DNC/ Telemarketing laws |
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Cleared OTS -OCC Specified Compliance and Information Security Review |
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Reduced Cost of Operations by 40% across Clients |
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Offline support through Ellie Mae ePass MISMO XML Data Exchange |