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Fact Sheet
 
 
AppliStructure - Desktop Management Services
 
 
Flat or declining IT resources along with an increasingly mobile workforce is putting pressure on IT departments to continue delivering high-quality, cost-effective desktop support. In addition to this, IT is also under pressure to optimize desktop infrastructure, improve end-user productivity, secure and protect corporate desktop assets.

e4e Desktop Management Solutions is a fully managed service that offers world-class, reliable and secure support and maintenance services for corporate desktop environments.

Some of the key features of this service include :
  • Experienced and certified desktop specialists handle all the service delivery
  • All delivery is handled remotely through secure Internet connection
  • Service is available 8x5 or 24x7 and can be purchased either a-la-carte or as a bundle
  • Service pricing is based on per desktop per month and volume discounts are available
  • Channel partners interested in this service can opt for private-label versions
Desktop Management Services Capabilities

e4e has proven experience in managing desktop management environments. Through a combination of technology, process and resources, we are able to provide you a cost-effective desktop maintenance and management solution.

Diagnostics Service
  • Help diagnose and identify root-cause issues for performance and security related issues with the PC

Tune-Up Service
  • Identify and resolve issues related to poor performance with the PC. This includes disk de-fragmentation, clean up of startup files, clean cache etc

Security Service
  • Ensure that the PC is free of any virus, mal-ware, ad-ware, etc. This includes a full detection and removal of security threats

Patch Management Service
  • Identify any patch anomalies with the PC operating system, Office productivity tools etc. and ensure that the all patch levels are current with the PC

 
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